Ratings & Reviews

3.0★ weighted average calculated from 36 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"the employees of this landlord have no interest in the tenants just ticking box's to make themselves look good finally had an independend contractor to look at my issues that i raised time after time about under kitchen window of property this is what been found.1.stack vent not boxed..."
Kenny Matheson 2025-10-31
Google 1.0★
"Don't take responsibility for issues with buildings, always passed back to the tenant, not acceptable - victorian attitude. Black mould on walls and ceilings, wrong advice. Lie on occasions. Bullies. Avoid. Any company that tries to gag tenants and disables reviews on forums other than google..."
Malcy McCulloch 2025-09-16
Google 1.0★
"Extremely unhelpful and ignorant. They take no responsibility for the maintenance and repairs of their houses. We have been living with damp and water coming down our bedroom wall after 8 years! Their motto is Ignorance Is Bliss!"
Adriana Elsikova 2025-03-12
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Hebridean Housing Partnership's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Hebridean Housing Partnership, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Hebridean Housing Partnership Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP2644RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Hebridean Housing Partnership had any tribunal cases?
No, Hebridean Housing Partnership has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Hebridean Housing Partnership?
First, raise your complaint directly with Hebridean Housing Partnership using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Hebridean Housing Partnership?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.