Ratings & Reviews

3.0★ weighted average calculated from 59 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
flat rate
Emergency Response
4 hours
Urgent Response
Completed within 3 working days
Routine Response
10 working days
Enquiry Response
5 working days
Complaint Response
10 working days
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
£250
Insurance Commission
No commission taken
No Insurance Commission Online Portal ↗ Code of Conduct 1 October 2012

Property Coverage

Glen Oaks Housing Association manages approximately 812 properties across 1 area of Scotland.

Glasgow 812 properties · 8% market share

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Glen Oaks Housing Association had any tribunal cases?
No, Glen Oaks Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Glen Oaks Housing Association?
First, raise your complaint directly with Glen Oaks Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.