Ratings & Reviews

3.0★ weighted average calculated from 59 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Joke of a housing association, let’s the neighbour get away with cause trouble on the street for years and does nothing about it, can’t wait to move, also there houses are full of damp and don’t come out and fix things so best bet is to stay away from them"
George Hughes 2025-10-31
Google 1.0★
"Everyone there hates their job, it is very difficult to get a good home with their "service""
Noob At-Geometry-Dash 2025-08-16
Google 1.0★
"Don’t choose this housing association. They deemed a mould riddled property to be fit for a single mum and an infant. Phoned a dozen times to get the simplest things sorted. Staff are unhelpful and contractors skimp on work and the housing association doesn’t even bother checking the quality of..."
Mohammad Moughal 2024-10-14
Google Reviews
3.0★ (59)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Glen Oaks Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Glen Oaks Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Glen Oaks Housing Association manages approximately 812 properties across 1 area of Scotland.

Glasgow 812 properties · 8% market share
Compare factors in Glasgow →
Based on 812 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP2402RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Glen Oaks Housing Association had any tribunal cases?
No, Glen Oaks Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Glen Oaks Housing Association?
First, raise your complaint directly with Glen Oaks Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.