Ratings & Reviews
Factoring Policy
This is Cloch Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
How Cloch Housing Association's statement compares: insurance commission: not stated. See how all 80 statements compare →
- Management Fee
- Management Fee
- Billing Frequency
- Every 6 months
- Delegated Authority
- £1000
No Mandatory Float
Code of Conduct 2021
Areas Covered
Cloch Housing Association's coverage spans 1 area of Scotland (from our coverage mapping).
Paisley & Renfrewshire
307 mapped properties
Portfolio Profile
35
Buildings managed
8.8
Avg units / building
5
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 8.8 units.
Tribunal Record
No tribunal cases since 2021.
FAQ
Has Cloch Housing Association had any tribunal cases?
No, Cloch Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Cloch Housing Association?
First, raise your complaint directly with Cloch Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.