Ratings & Reviews

3.9★ weighted average calculated from 34 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Fab staff team and great visit"
Seamus Corry 2023-11-05
Google 5.0★
"Very helpful staff, gave me the correct advice regarding my application"
angjane06 martin 2023-06-07
Google 5.0★
"I have only recently reached out to Cloch as advised by my community workers, and gp. As I live in a top floor flat and I can't manage I I think Cloch are great for people who needs help but don't know where to start. Now fingers and toes crossed I may have a home where I can get out more ..."
Kevin Hutchison 2021-08-14
Google Reviews
3.9★ (34)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Cloch Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Cloch Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Cloch Housing Association manages approximately 307 properties across 1 area of Scotland.

Paisley & Renfrewshire 307 properties
Compare factors in Paisley & Renfrewshire →
Based on 307 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1893RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Cloch Housing Association had any tribunal cases?
No, Cloch Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Cloch Housing Association?
First, raise your complaint directly with Cloch Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.