Partick Works Reviews 2026 — 3.0★, 2 Tribunal Cases

Ratings & Reviews

3.0★ weighted average calculated from 50 Google + 0 Trustpilot reviews

This Google rating is for the parent Partick Housing Association, not the factoring service specifically.

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Partick Works's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Partick Works, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

Partick Works's coverage spans 1 area of Scotland (from our coverage mapping).

Glasgow 3,197 mapped properties · 8% market share

Compare factors in Glasgow →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

166

Buildings managed

19.3

Avg units / building

17

Median units / building

Building Size Distribution

57

1–10

62

11–25

44

26–50

3

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 19.3 units.

Based on 166 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

2

Cases

—

Upheld

—

Adjusted rate/10k

0

PFEOs

Enforcement

£0

Paid

Compensation

Communication

Top Issue

1 case

Rating basis: No adverse tribunal findings since 2021. Unweighted adverse rate: 0.0 per 10,000 properties. How we calculate this →

All Complaint Types

Communication (1) Maintenance (1) Financial (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/23/1669 2023-10-24

Dismissed

The tribunal dismissed the application because the applicant's property was not deemed residential, therefore not covered by the Act.

"For this reason, the Tribunal dismissed the application as incompetent."

View on HPC →

FTS/HPC/PF/23/1162, 1163, 1164, 1165 + 1166 2023-10-10

Dismissed

The tribunal reviewed the homeowners' complaints regarding the factor's actions but found no breach of property factor duties, dismissing the application.

"The Factor has not failed to carry out its property factor's duties."

Communication Maintenance Financial

View on HPC →

Partick Works rates 3.0★ — below the Glasgow average of 3.5★. See better-rated factors covering your building →

Thinking of switching from Partick Works Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Partick Works Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2005-03-23

Company No. SC282084

Accounts Up to date

Directors 5

Avg. Tenure 9.1 yrs

FAQ

Has Partick Works had any tribunal cases?

Yes, Partick Works has had 2 tribunal cases since 2021, with 0% of complaints upheld.

How do I make a complaint about Partick Works?

First, raise your complaint directly with Partick Works using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Partick Works?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.