Written Statement of Services
We don't have Lloyd Younger's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Lloyd Younger, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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Get free quotes →Tribunal Record
Since 2021
1
Cases
100%
Upheld
(avg: 69%)
5.0
Rate/10k
(avg: 4.7)
0
PFEOs
Enforcement
£200
Paid
Compensation
Communication
Top Issue
1 case
All Complaint Types
Communication (1)
Other (1)
Recent Decisions
FTS/HPC/PF/21/0404
2021-12-02
PFEO Proposed
The tribunal found the factor in breach of the Code of Conduct and proposed to make a Property Factor Enforcement Order, including a compensation payment to the homeowner.
"The Tribunal propose to make a Property Factor Enforcement Order (“PFEO”) in the following terms:"
Communication
Other
View on HPC →
Company Info
Companies House →
Status
Dissolved
Incorporated
1996-10-10
Company No.
SC168942
Accounts
Up to date
Directors
2
Avg. Tenure
25.9 yrs
FAQ
Has Lloyd Younger had any tribunal cases?
Yes, Lloyd Younger has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about Lloyd Younger?
First, raise your complaint directly with Lloyd Younger using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.