D & I Scott Property Management

The homeowner complained and the tribunal issued a Property Factor Enforcement Order (PFEO) requiring the factor to pay £200. The factor complied with the order.

The homeowner complained that the factor failed to provide a clear breakdown of debt and did not respond to her inquiries. The tribunal found the factor breached the Code of Conduct by not responding to inquiries and failing to include time limits for responses in its written statement. No further action was ordered.

The homeowner complained about the property factor's failure to manage contractors, resulting in rat infestation and lack of communication. The tribunal found the factor had not breached their duties and dismissed the complaint.

The homeowner had a Property Factor Enforcement Order issued against the factor. The tribunal found the factor had complied with the order and the case was closed.

The homeowner complained that the property factor failed to communicate about unpaid bills, leading to debt and legal action. The tribunal found the factor had not failed to comply with its duties and dismissed the complaint.