Contact Us

Have a question, spotted an error, or want to suggest an improvement? We'd love to hear from you.

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Data corrections

If you've spotted incorrect information about a property factor—wrong contact details, outdated company info, or misattributed tribunal cases—let us know and we'll investigate.

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For property factors

If you're a property factor and want to update your profile, provide additional information, or discuss how we've scored your company, get in touch.

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Suggestions & feedback

We're always looking to improve. If you have ideas for new features, additional data we should include, or general feedback about the site, we're listening.

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Submit a WSS document

Have your factor's Written Statement of Services? Send it to us and we'll extract the useful bits—fees, services, notice periods—and add them to their profile.

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Press & partnerships

Journalists, housing associations, solicitors, or others interested in working with us—we're happy to discuss data partnerships and media enquiries.

Response times: We aim to respond to all enquiries within 2 working days. Data corrections are prioritised and usually actioned within 24 hours.

Send us a message

PDF, Word, or image files up to 10MB. Useful for WSS documents or screenshots.

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