Contact Us
Have a question, spotted an error, or want to suggest an improvement? We'd love to hear from you.
Data corrections
If you've spotted incorrect information about a property factor—wrong contact details, outdated company info, or misattributed tribunal cases—let us know and we'll investigate.
For property factors
If you're a property factor and want to update your profile, provide additional information, or discuss how we've scored your company, get in touch.
Suggestions & feedback
We're always looking to improve. If you have ideas for new features, additional data we should include, or general feedback about the site, we're listening.
Press & partnerships
Journalists, housing associations, solicitors, or others interested in working with us—we're happy to discuss data partnerships and media enquiries.
Response times: We aim to respond to all enquiries within 2 working days. Data corrections are prioritised and usually actioned within 24 hours.